District Communications Center

Overview

The District Communication Center (DCC) is the central hub for real-time communication and safety monitoring across Minneapolis Public Schools. the team manages incoming calls from families, staff and the community, providing timely support and information. DCC monitors building alarms, including elevators, boilers, and access control, and coordinates responses with district partners to ensure safety and operational continuity. For transportation, the team tracks daily bus activity, responds to service disruptions, and communicates updates to schools and families. Our focus is safety, clear communication, and responsive customer service that supports students, staff and the community every day.